Not satisfied?

EXCHANGE

You want to switch to another size or colour? Follow the next four steps.

STEP 1

Contact our customer service regarding your exchange. We’ll assist you in finding the right size and prepare everything for the return.

STEP 2

Pack your TORQE item in our original packaging or another sturdy shipping box.

STEP 3

Send the product to the following address using our free return label:

TORQE

Scheidtweilerstraße 79
50933 Cologne

STEP 4

After receiving your return, we’ll exchange it and reship it as quickly as possible at our expense. As with the original order, you’ll receive a shipping confirmation with the tracking number.

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We make each of our products by hand, with passion and diligence, and don't want to dispose of them without reason. Please understand that we cannot take back worn bracelets. Be fair and only return products in their original condition and within the specified period.
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TORQE , all rights reserved