The following terms and conditions apply to all orders placed via our online shop by consumers.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

The purchase contract is concluded with Fischers Fritze GmbH.

By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email.

The language(s) available for concluding the contract: German, English

We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.

4.1 Product description
Reference is made to the validity of the respective product description as an essential part of the contract.

4.2 Product images
Without prejudice to your statutory warranty rights, we would like to point out the following special features. If you are unsure, please contact us:

Due to individual screen configurations (e.g. resolution and brightness), slight differences between the displayed and actual product colors are possible.

Natural variations in the grain, structure and color of the wood are possible with wooden products.

5.1 Requirements
If it is necessary for you to send us content (e.g. texts, data, files) in order to fulfill the order, the technical options available for this and any applicable requirements depend on the respective product description.

You are solely responsible for the content, including the legality and accuracy of any content you submit. We do not carry out any content or editorial checks before carrying out the order.

5.2 Compliance with Applicable Law
The content and the products created from it must always be in accordance with the applicable legal regulations. In particular, they may not violate any rights or claims of third parties (in particular copyrights, trademarks or other protective rights) and may not contain any content that glorifies violence, discriminates, is racist, xenophobic or other immoral or unconstitutional or serves any purpose.

5.3 Exemption
You release us from any claims that third parties may assert in connection with a violation of their rights through our contractual use. You also assume the necessary costs of legal defense, including all court and legal fees at the statutory rate. The exemption does not apply if you are not responsible for the infringement. In the event of a claim by a third party, you are obliged to provide us immediately, truthfully and completely with all information required to examine the claims and defend them.

5.4 Reservation of withdrawal
We reserve the right to reject the order or withdraw from the contract if the content you have provided for this purpose violates legal or official prohibitions or common decency or if there is reasonable suspicion in this regard. This applies in particular to the provision of content that is unconstitutional, racist, xenophobic, discriminatory, offensive, harmful to minors and/or glorifies violence.

6.1 Shipping costs
In addition to the stated product prices, standard shipping also incurs shipping costs of 3.60 (Germany) and 5.60 (Europe) euros.

6.2 Delivery options
We ship the products to the delivery address specified in the ordering process.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

7. Payment
The following payment methods are generally available to you in our shop.

Payment in advance
If you choose the advance payment method, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Credit card
During the ordering process you provide your credit card details. Your card will be charged immediately after you place your order.

Amazon Pay
In order to receive the invoice amount via the payment service provider Amazon Payments Europe S.C.A. 38 avenue J.F. Kennedy, L-1855 Luxembourg (“Amazon”), you must be registered with Amazon, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by Amazon Pay within one banking day after placing the order.

Amazon Pay can offer registered Amazon Pay customers selected according to their own criteria additional payment options in the customer account. However, we have no influence on offering these modalities; Other individually offered payment modalities affect your legal relationship with Amazon Pay. Please see your Amazon Pay account for more information.

Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

giropay
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M we offer the payment methods giropay. In order to be able to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after you place your order. You will receive further information during the ordering process.

Giropay can offer registered giropay customers selected according to their own criteria additional payment modalities in the customer account. However, we have no influence on offering these modalities; Further individually offered payment modalities affect your legal relationship with giropay. You can find further information about this in your giropay account.

Google Pay
In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, log in with your
Identify your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

PayPal can offer registered PayPal customers selected according to their own criteria additional payment options in the customer account. However, we have no influence on offering these modalities; Further individually offered payment modalities affect your legal relationship with PayPal. Please see your PayPal account for more information.

Immediately by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after you place your order. You will receive further information during the ordering process.

Consumers have the statutory right of cancellation, as described in the cancellation policy. Entrepreneurs are not granted a voluntary right of withdrawal.

The product remains our property until full payment has been made.
The following also applies to entrepreneurs: We reserve ownership of the product until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves, to the extent that
You do not meet your payment obligations. We will release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

10.1 Liability for defects
The statutory liability law for defects applies.

10.2 Warranties and Customer Service
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

General terms and conditions created with the Trusted Shops legal copywriter